PRIVACY POLICY

PRIVACY AT A GLANCE

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in the privacy policy listed below this text.

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the site imprint.

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter our website.

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

You have the right at any time to obtain free information about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. For this and other questions on the subject of data protection, you can contact us at any time at the address given in the imprint. You also have the right to lodge a complaint with the competent supervisory authority.

When you visit our website, your surfing behavior can be statistically evaluated. This is done mainly with cookies and so-called analytics programs. Your surfing behavior is usually analyzed anonymously; the behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following privacy policy. You can object to this analysis. We will inform you about the options for objection in this privacy policy.

GENERAL NOTES AND MANDATORY INFORMATION

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmission on the internet (e.g. communication by email) may have security gaps. Complete protection of data from access by third parties is not possible.

Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. An informal email to us is sufficient. The lawfulness of the processing carried out until the revocation remains unaffected.

In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection matters is the state data protection officer of the federal state in which our company has its registered office. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. For this and further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

We hereby object to the use of contact data published within the scope of the imprint obligation for the purpose of sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.

DATA PROTECTION OFFICER

Legally required data protection officer
We have appointed a data protection officer for our company.
Mr. Jonathan Stoklas
Phone: +49 (511) 165 80 40 90
Email: datenschutz@kiteworldwide.com

DATA COLLECTION ON OUR WEBSITE

Our website uses so-called cookies in part. Cookies do not harm your computer and do not contain viruses. Cookies help make our offering more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you desire (e.g. shopping cart) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

There is no merging of this data with other data sources.
The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal email to us is sufficient. The lawfulness of the data processing operations carried out until the revocation remains unaffected. The data you enter in the contact form will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

We collect, process and use personal data only insofar as it is necessary for the establishment, content design or modification of the legal relationship (inventory data). This is based on Art. 6 para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill for it. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

ANALYTICS TOOLS AND ADVERTISING

This website uses features of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies.” These are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a server of Google in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and its advertising.

We have activated the IP anonymization feature on this website. This means your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website and internet usage to the website operator. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

You can prevent the storage of cookies by adjusting your browser software; however, please note that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available at the following link.

You can prevent the collection of your data by Google Analytics by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Google Analytics. More information on how Google Analytics handles user data can be found in the Google privacy policy.

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

This website uses the “Demographics” feature of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising by Google as well as from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this feature at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown under “Objecting to data collection.”

Our websites use the features of Google Analytics Remarketing in conjunction with the cross-device features of Google AdWords and Google DoubleClick. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This feature makes it possible to link the advertising target groups created with Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have given the corresponding consent, Google links your web and app browsing history to your Google account for this purpose. This means that the same personalized advertising messages can be displayed on any device on which you sign in with your Google account. To support this feature, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising. These cookies expire after 180 days and are not used to personally identify users. You can permanently opt out of cross-device remarketing/targeting by deactivating personalized advertising in your Google account; follow this link. The consolidation of collected data in your Google account is based solely on your consent, which you can give to and withdraw from Google (Art. 6 para. 1 lit. a GDPR). For data collection processes that are not merged in your Google account (e.g. because you do not have a Google account or have objected to the merge), data collection is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the website operator’s interest in the anonymized analysis of website visitors for advertising purposes.
Further information and the privacy policy can be found in the Google privacy policy.

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). As part of Google AdWords, we use so-called conversion tracking. If you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser places on the user’s computer. These cookies expire after 90 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted in to conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser’s user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and its advertising.

More information about Google AdWords and Google Conversion Tracking can be found in the Google privacy policy.

You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Our website uses the Facebook visitor action pixel for conversion measurement, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized. The collected data is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Use Policy. This allows Facebook to place ads on Facebook pages and outside of Facebook. We as the site operator cannot influence this use of the data.
For more information, please see Facebook’s notes on protecting your privacy.
You can also deactivate the “Custom Audiences” remarketing function in the Ad Settings section. To do this, you must be logged in to Facebook. If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance.

NEWSLETTER

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke the consent given for the storage of the data, the email address and their use to send the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the revocation.
The data you provide to receive the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the newsletter. Data stored by us for other purposes (e.g. email addresses for the members’ area) remain unaffected.

PLUGINS AND TOOLS

Our website uses plugins from the Vimeo video portal. Provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. The Vimeo server is told which of our pages you have visited. Vimeo also obtains your IP address. This applies even if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged in to your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account. For more information on how user data is handled, please refer to the Vimeo privacy policy.

This site uses so-called web fonts provided by Google for the uniform display of fonts. When a page is called up, your browser loads the required web fonts into its cache to display texts and fonts correctly.
For this purpose, the browser you use must connect to Google’s servers. In this way, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font from your computer will be used. More information about Google Web Fonts and the Google privacy policy.

This site uses the Google Maps map service via an API. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an appealing presentation of our online offerings and an easy finder for the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. More information on how user data is handled can be found in the Google privacy policy.

Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We point out that as the provider of the pages we have no knowledge of the content of the transmitted data or its use by Instagram.
For more information, please refer to the Instagram privacy policy.

We use social plugins of the social network Pinterest, operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). When you access a page that contains such a plugin, your browser establishes a direct connection to Pinterest’s servers. The plugin transmits log data to Pinterest’s server in the USA. This log data may include your IP address, the address of the visited websites that also contain Pinterest features, the type and settings of the browser, date and time of the request, how you use Pinterest, and cookies.
Further information on the purpose, scope and further processing and use of the data by Pinterest, as well as your rights in this regard and options to protect your privacy, can be found in the Pinterest privacy notices.

I consent to KiteWorldWide processing my personal data (e.g. name, telephone number, email address, address, customer number) for communication regarding the preparation, execution or billing of services using the instant messaging service “WhatsApp” of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. I am aware that WhatsApp, Inc. receives personal data (in particular metadata of the communication) that is also processed on servers in countries outside the EU (e.g. USA). WhatsApp passes this data on to other companies within and outside the Facebook corporate group. Further information is contained in the WhatsApp privacy policy. KiteWorldWide has neither precise knowledge of nor influence over the data processing by WhatsApp, Inc. WhatsApp is certified under the Privacy Shield agreement and thus offers a guarantee to comply with European data protection law. I am aware that I can revoke this consent at any time without giving reasons with effect for the future by notifying KiteWorldWide GmbH by post or by email to datenschutz@kiteworldwide.com of my objection to the processing of my personal data.